Not a whole lot to say about this. After declaring publicly to the Consumerist that my mom wouldn’t be charged for her unreturned cable box in the midst of the hurricane-induced mess at the shore, she received this (sorry for the blurry pics):

Page 1 of my mom’s bill.

A bill, asking her to return her equipment. Which she was in fact charged for.

So… yeah. My folks are still assessing the damage to the house. I don’t know if the box is there, ruined, or otherwise. But regardless, she was not supposed to be charged, and she’s already received this.

Comcast Cares™.