AT&T makes yet another move toward complete customer alienation.

So we all heard about AT&T’s text message to people who were suspected of unregistered tethering, right? Well get this. This just popped up on my HTC Inspire:

2011 03 19 at 15 22 01

First of all:

1. Their “4G” is a joke. It’s not real 4G, and even if it was, they’re actively capping (no matter what they claim) upload speeds on this phone and the Atrix.

2. This arrived immediately afterward in my inbox:

Screen shot 2011 03 19 at 3 25 05 PM

I did, in fact, take my iPhone 4 SIM out to use in the Inspire for a while. A friend of mine who works at AT&T told me there’s no problem with doing that. So now I’m supposed to contact them to presumably “upgrade my plan” to enjoy the blistering 4G speeds that they’re not even really offering? As I sit here right now, I hear GSM buzz in my speakers because I can’t even get consistent 3G in my home, where I happen to have a MicroCell!

I believe the expression I’m looking for is “go piss up a flagpole“.

5 thoughts on “AT&T makes yet another move toward complete customer alienation.

  1. BeyondtheTech

    Just after the iPhone came out exclusively for AT&T, we as customers have been suffering with poor network performance, dead zones, and call failures. With the lack of Wi-Fi in many places, we didn't mind the $20 unlimited 2G data plan. But, as the years progressed, we got pushed into $30 per month for the 3G data plan, and as of today, we are still unable to unlock four generations of iPhones to other carriers, as well as still having issues with dead zones, call drops, and data throughput. And, if you were to try to hand me down the iPhone to other people, they would be forced into a data plan as well.This doesn't even include the change to the now-limited $25 plan for 2GB, and $15 for a paltry 200MB.With Wi-Fi now saturating many locations, personal Mi-Fi devices such as the Clear Spot 4G, not to mention the their recent threats against unauthorized tetherers, why should AT&T still require a data plan for smartphones? The iPhone as well as many other smartphones can be reconfigured to not connect to AT&T's APN (access point name).AT&T, you can't have your cake and eat it, too. Either stop forcing people to add data, or stop bitching that we're using it the way we want to.

  2. Seth

    It's just not necessary. I'm using the phone just fine now. I don't need a 4G plan, nor do I really want one. The inference is that I'm doing something wrong by merely switching my SIM which, the last time I checked, was one of the few things I still liked about being on AT&T. It's a bunch of marketing crap, and I don't appreciate the insinuation that I am doing something wrong when it's in fact a ploy to squeeze more money out of me.At least that's how it read to me.

  3. Oakshay

    I would love to have an email for AT&T and tell them that I won't give them more of my money. We give them over $40 a month for home Internet (slow, love how videos lag), $30 a month for each one of our two iPhones in the house for Internet. And to use simple hotspot they want us to shell over another $45 a month for each iPhone. Well guess what AT&T, you can go piss up a flag pole, we've had enough of the nickel and dime crap you are pulling. It's a shame Apple doesn't just have their own phone company for us to use, I would drop AT&T in a heart beat. And I don't jailbreak, but now I wish I would have been to get something for my badly spent money I gave AT&T.

  4. Seth

    Unfortunately, any network Apple could create for itself would have to piggyback on an existing one, as an MVNO situation. The way Helio used to ride Sprint's network and Virgin Mobile does now. Apple's got bucks, but even they can't roll out a wireless infrastructure.Would be cool, though…

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